They offered me a “$5 goodwill bonus” after the app crashed in the middle of a feature. No replay, no logs, just vibes and a pat on the head. Insultin as hell
@michelle23 keep copies of everything too — chats, emails, screenshots. Even if they eventually pay, it’s good ammo if you ever want to report them to licensing later
this sounds way too familiar. Same thing happened to me with Sunrise last year — $1500 stuck for two months. They just kept running me around with the “wait 24-72 hours” nonsense until I finally blasted them on review sites. After I went public, magically my money showed up 3 days later. You’re...
Interac didn’t work. Kept failing. Lost money and support said “contact your bank.” Great help, thanks. What’s the point of even messaging them then? Google’s more helpful at this point, seriously
Approaching two weeks. Every time I ask, they copy and paste the same “please be patient” nonsense. No real reason, no time frame. Just stalling for time