Honestly? Sounds sketchy AF. Glitches that conveniently benefit players always make me side-eye. What if they’re just testing system triggers? Next time it could wipe your balance instead. Play smart.
Yes, you definitely have grounds. If you're a registered vulnerable person and on an exclusion list, the casino had a duty of care and clearly failed it. I'd recommend gathering every bit of documentation—emails, bank statements, timestamps—and submitting a formal complaint to the regulator that...
Yup, same boat here. Hit a decent win, now stuck in “manual review” hell for over a week. No KYC, no updates, just the same copy-paste BS from support. Feels like they just freeze ya hopin’ you give up. Total scam vibes lately
I’ve joined a few of their Facebook streams and they’re actually fun. The trivia and token drops keep things interesting, even if it’s not real money. Good for killing time without stress